Term & Conditions

By making a reservation and/or visiting Vacation Bali Tour, you are deemed to have read, understood, and agreed to the following terms & conditions:

1. Reservations & Payment
All reservations are only considered valid after payment confirmation.
Ticket or tour package prices are subject to change without prior notice.
Accepted payment methods are those listed on the official website.

2. Visit Policy
Visitors are required to show proof of reservation (e-ticket or invoice) upon arrival.
Used tickets are non-transferable and non-refundable.
Visitors must comply with the rules, warnings, and instructions of Vacation Bali Tour staff.

3. Visitor Responsibilities
Each visitor is responsible for their own safety and personal belongings.
Visitors are prohibited from damaging facilities, littering, or engaging in actions that harm the environment or other visitors.
Bringing prohibited items, alcohol, or narcotics into the tourist area is prohibited.

4. Risks & Safety
Tourist activities such as walking in waterfall areas, trekking, or other outdoor activities carry certain risks. Visitors are deemed to be aware of and accept these risks.
The management is not responsible for lost items, injuries, or accidents due to personal negligence.

5. Refund & Reschedule Policy
Refunds and schedule changes are subject to the Refund & Return Policy applicable on this website.

6. Force Majeure
Vacation Bali Tour is not responsible for cancellations or delays due to factors beyond our control, including but not limited to: extreme weather, natural disasters, or government regulations.

7. Copyright & Content
All content, including text, photos, videos, and promotional materials on the vacationbalitour.com website, is the copyright of the management.
Use or distribution of content without written permission is prohibited.

8. Changes to Terms & Conditions
The management reserves the right to change or update these Terms & Conditions at any time.
The latest version will always be published on the official website.

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Why Customers Trust Us

Starting from knowledge in the hotel industry, I, Nyoman Gede Sukanadiyasa, also known as Gede, he is the CEO of this tour and travel business, established in 2016. With nearly 30 years of experience in the tourism sector, I have cultivated a deep understanding of the industry’s dynamics, trends, and customer needs. This extensive background allows me to ensure that our services not only meet but exceed the highest standards of quality and excellence, fostering a professional environment in which our business can thrive.

Our commitment to excellence is articulated in our motto “serving wholeheartedly,” which reflects our dedication to providing personalized and attentive service to every client. This philosophy drives my team to go above and beyond in creating memorable experiences for our guests, helping us to build a reputation as a trusted and competitive player in the vibrant world of Bali tourism. By leveraging my industry knowledge and a passionate team, we continuously strive to innovate and adapt, ensuring that we remain at the forefront of the travel experience while contributing positively to the local community and environment.